Payment & Privacy

Securing Your DIGIBox Experience: Payment & Privacy

At DIGIBox, we prioritize the security and privacy of our customers above all else. When you choose to shop with us, you can rest assured that your payment information and personal data are protected every step of the way. Here's how we ensure your peace of mind:


☑. Secure Payment Processing
When it comes to making payments for your DIGI TV Box purchase, we offer a variety of secure payment options to suit your preferences. Whether you prefer to use a credit card, PayPal, or other online payment methods, you can trust that your transaction will be processed safely and securely. Our payment processing system employs the latest encryption technology to safeguard your financial information and prevent unauthorized access.

Embrace the ease of online shopping by choosing from a variety of payment methods accepted on our store. Safeguard your transactions with trusted payment gateways, including VISA, MasterCard, American Express, and JCB credit cards. For our valued customers in China, we also offer seamless payments via WeChat and AliPay, ensuring a hassle-free checkout experience.



☑.Payment Note:

Please note that our system only supports 3 payments within 24 hours. If you have failed to pay twice, you can email us to inquire about the reasons and solutions. Customers who pay with a Visa or Master card should turn off the VPN when placing an order to avoid payment failure caused by bank risk control due to a mismatch between the IP address and the order address.

If payment with Visa or Master card fails and the failure reason is "Fraud suspicion" or "Payment Declined", you need to call the bank to authorize the transaction and then pay again. For Japanese customers, we recommend JCB and AE card payments.

If payment with JCB fails and the failure reason is "Do Not Honor", please call JCB to authorize and then pay again, or reply to our customer service to say it has been approved. We will notify the bank to re-deduct the payment and the payment will be successful.



☑. Privacy Policy
At DIGIBox, we understand the importance of protecting your privacy. That's why we've implemented strict privacy policies to govern the collection, use, and disclosure of your personal information. We are committed to ensuring that your data remains confidential and secure at all times. We will never share your personal information with third parties without your consent, and we take all necessary precautions to prevent data breaches and unauthorized access.

☑. Transparent Data Practices
We believe in transparency when it comes to how we handle your data. Our privacy policy is readily available for you to review, providing detailed information about what data we collect, how we use it, and your rights regarding your personal information. We are committed to being open and honest about our data practices, so you can feel confident knowing exactly how your information is being handled.

☑. Customer Support
If you ever have any questions or concerns about payment security or privacy matters, our dedicated customer support team is here to assist you. Whether you need help navigating our website, have inquiries about your order, or require assistance with any other aspect of your DIGIBox experience, our knowledgeable and friendly support staff are always available to assist.


At DIGIBox, your security and privacy are our top priorities. With secure payment processing, transparent data practices, and dedicated customer support, we strive to ensure that your DIGIBox experience is safe, secure, and hassle-free. Shop with confidence knowing that your payment information and personal data are protected every step of the way.